Campbell Biology: Frequently Asked Questions
Do I need an internet connection to use the Campbell Biology CD-ROM?
The CD-ROM does not require an internet connection for Objectives, Word Roots, Key Terms, Activities, Case Studies in the Process of Science, Pre-Tests, Activities Quizzes, Chapter Quizzes, News Articles, the Campbell Biology Interviews from the first five editions, and the Glossary. ...
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Can I access the Campbell Biology Website from my home and school computers?
Yes. Your subscription includes access through your Login name and Password from any computer with an internet connection—at home, school, work, or the library. Just log on to www.campbellbiology.com , click on the cover of your book, and enter your Login name and Password. You may only use your Login name and Password from one computer at a time, however.
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Why can't I eject the Campbell Biology CD-ROM from my Macintosh hard drive?
If you get a message that your CD-ROM will not eject from your Macintosh hard drive then you should restart your computer and load the CD-ROM in Netscape 4.7 rather than Internet Explorer 5.0 or higher.
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How do I print materials from the Campbell Biology CD-ROM and Website?
Most areas within the Campbell Biology CD-ROM and Website work within frames. To print from a framed page, you must move your cursor to the part of the page you wish to print and select it. Then send the page to the printer. If you want to print different frames on a given page, you will need to select each section and print them individually.
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When I try to register at the Campbell Biology Website I get a message that I need an access code. Where do I get an access code?
Your access code is in your Campbell Biology 6th Edition textbook. To access the Campbell Biology Website, follow the instructions on the insert just inside the front cover.
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Will I need to do anything to my computer to use the Campbell Biology CD-ROM?
You'll find everything you need to optimize your computer for use of this CD-ROM in the installer, including system requirements, updating your web browser, and loading plug-ins that allow you to view animations and complete the activities. You can also click Site Requirements to find out if your particular computer has all the correct plug-ins and system requirements.
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I can't get past the Campbell Biology Website login page when I enter my Login name and Password. What is wrong?
The server is unable to set the necessary cookies to allow you to navigate the website. You will need to check a few things: that the version of browser you're using is at least compatible with Netscape Communicator 4.7 or Microsoft Internet Explorer 5.0; that the "cookie" setting on your browser (usually found under the "Options" or "Preferences" menu) is set to accept cookies; and that you don't have any programs installed which automatically refuse all cookies, such as "Cookie Cutter" or "WebFree". ...
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I have installed QuickTime and now I get a message asking if I want to order QuickTime Pro. Do I have to buy QuickTime Pro to run the Campbell Biology CD-ROM or Website?
The version of QuickTime distributed on the Campbell Biology CD-ROM does everything that you need to run the Campbell Biology CD-ROM and Website.
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I am running the Campbell Biology CD-ROM or Website and screens do not seem to be loading. In the place where I expect something to appear I only see a plug-in icon. What should I do?
One or more plug-ins are not installed correctly for your browser. Run the installer from the Campbell Biology CD-ROM or go to the Campbell Biology Website home page ( www.campbellbiology.com ) and click on the Check Requirements page, which will show you which plug-ins are not working. If your plug-ins are installed correctly, you will be able to see 3 animated graphics. If you do not see these graphics, run the installer from the CD-ROM. ...
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